This project and publication supported in part by Federal Library Services and Technology Act (LSTA) funds, granted by the New York State Library to the Four County Library System
All the materials in this catalog are housed at the Audio-Visual Department of the Broome County Public Library (122 State Street). Requests for materials may be placed at any library in the Four County Library System, or materials may be picked up in person.
To see if the item is available, take note of the title and search the 4CLS catalog.
Classics
Computer Skills
Customer Service
Entrepreneurship
Financial
Legal Information
Management (General)
Marketing
Planning
Sales
CLASSICS - Includes works by famous management gurus
Blanchard, Kenneth H. The one minute manager [audiocassette] Kenneth Blanchard [and] Spencer Johnson. Niles, ILL.: Nightingale-Conant Corp., c1996.
Covey, Stephen R. The 7 habits of highly effective families [audiocassette] Stephen R. Covey. Provo, Utah: Franklin Covey Co., p1995
Covey, Stephen R. The 7 habits of highly effective people [audiocassette] Stephen R. Covey. Provo, UT: Covey Leadership Center, cp1995.
Covey, Stephen R. The 7 habits of highly effective people [audiocassette] Stephen R. Covey. Provo, UT: Franklin Covey Co., p1997.
Covey Stephen R. First things first [audiocassette] by Stephen R. Covey, A. Roger Merrill, and Rebecca R. Merrill. Provo, Utah: Covey Leadership Center, cp1995
Covey, Stephen R. Principle-centered leadership [audiocassette] Stephen R. Covey. Provo, UT: Covey Leadership Center. cp1994-1995.
Covey, Stephen. Living the 7 habits: applications and insights [audiocassette] taught by the author, Stephen Covey. Provo, UT: Covey Leadership Center, c1994-1995.
Peters, Thomas J. The circle of innovation: you can’t shrink your way to greatness [audiocassette] by Tom Peters. New York, NY: Random House Audio Publishing, p1997.
Peters, Thomas J. The pursuit of wow: every person’s guide to topsy-turvy times [audiocassette] by Tom Peters. New York, NY: Random House Audio, p1994.
Tom Peters on necessary disorganization: cutting edge business ideas for the nanosecond ‘90s [videotape] Boston, MA: Goldhirsh Group, c1992.
Ziglar, Zig. 5 steps to successful selling [videotape] Chicago, ILL.: Nightingale-Conant Corporation, c1987.
Ziglar, Zig. 5 steps to successful selling [audiocassette] Zig Ziglar. New York, NY: Simon & Schuster Audio Division, 1995, c1987.
Ziglar, Zig. Goals: setting and achieving them on schedule [video tape] Zig Ziglar. Chicago, IL: Nightingale-Conant, c1986.
Ziglar. Zig. How to be a winner [videotape] Chicago, IL: Nightingale-Conant Corp., cp1987.
COMPUTER SKILLS - Includes information on basic computer skills and specific software
Internet step by step [videotape] Canoga Park, CA: CTVN, Computer Television Network: [S.l.] Sprynet, c1996.
Learn Excel for Windows 95 [videotape] [S.1.]: Video Professor Industries, c1996-1998.
Learn Word for Windows95 [videotape] [S.1.]: Video Professor Industries, c1996.
Microsoft Excel 97 [videotape] Minneapolis, MN: Gartner Group Learning, c1997.
Microsoft Office 97: introductory skills course [videotape] [S.1] Gartner Group Learning: Learn PC, c1997.
Microsoft Word 97 [videotape] Minneapolis, MN: Gartner Group Learning, c1997.
Learning Netscape 4.0 [videotape]. Pryor, OK: ViaGrafix, [1997].
Access 97 for Windows [videotape] Pryor, OK: ViaGrafix, [1997].
CUSTOMER SERVICE - Includes materials on communications skill, business etiquette and superior customer service
The 25 best customer service ideas you can use today!: and some of the worst [videotape] Boston, MA: Goldhirsh Group c1994.
Are your customers happy with your service?: smart ways to let them tell you how to boost sales [videotape] Boston, MA: Goldhirsh Group c1994.
Blanchard, Kenneth H. Raving fans: a revolutionary approach to customer service [audiocassette] Ken Blanchard, Sheldon Bowles. New York, NY: Random House Audio Publishing, c1993.
Burley-Allen, Madelyn, 1929. Succeed by listening: a step by step approach to better communications [videotape] Madelyn Burley-Allen. Chicago, IL: Sangamon & Van Buren, cp1989.
Ford, Lisa. How to give exceptional customer service: making every customer contact more positive and profitable [audiocassette] by Lisa Ford. Boulder, CO: CareerTrack Publications, p1994, c1993.
The grammar & usage seminar [audiocassette] with Ronnie Moore. Boulder, CO: CareerTrack Publications, c1994.
How to deal with difficult people [videotape] Rick Brinkman and Rick Kirschner. Boulder, CO: ETC w/CareerTrack, c1988-1989.
How to give exceptional customer service [videotape] by Lisa Ford. Boulder, Co.: CareerTrack Publications, c1993.
Professional telephone skills [videotape] Debra Smith. Boulder, CO: CareerTrack Publications, c1994.
ENTREPRENEURSHIP - Includes information on franchising, "How to start…" materials; and home-based business guides
Buskirk, Richard H. The entrepreneur’s audio handbook [audiocassette] Richard H. Buskirk with Mack Davis. Los Angeles, CA: Audio Renaissance Tapes, New York. Distributed by St. Martin’s Press, c1987.
Buying a business [videotape]. Houston, TX: TomKat Productions, c1993.
Franchise fever: how to buy a franchise or business opportunity [videotape] a Chesney Communications video production. Irvine, CA: Chesney Communications, c1988.
How to buy a good business with little or none of your own money [videotape]. Irvine, CA: [Chesney Communications Video?], [19--?]
How to finance your small business [videotape]. Calhoun, KY: NIMCO.
How to leave your job and buy a business of your own [videotape] [United States]: Self-Reliance Press: SVS Incorporated, c1990.
How to really start your own business [videotape] from Inc. Magazine: produced and directed by Harold Klein: scripted by David Irvine, CA: Karl-Lorimar Home Video, c1987.
How to start and run a small company: finance, management, customer service, sales & marketing [videotape] production company, Teletime Video: [presented by] Inc. Magazine: producers, Robin Sands, Harold Klein: director, Robin Veiders. Boston, MA: Inc. Magazine, c1992-c1993.
The inside truth about franchising [videotape] Syosset, NY: VFT, Videos for Today, c1989.
Marketing skills for small business [videotape] Calhoun, KY: NIMCO.
So you want to be an entrepreneur [videotape] Calhoun, KY: NIMCO.
FINANCIAL - Includes information on record keeping and management; budgets; Total Quality Management (TQM) and purchasing / negotiation
Drucker, Peter Ferdinand, 1909- Managing for the future: the 1990s and beyond [audiocassette] Peter F. Drucker. Beverly Hills, CA: produced and distributed by Dove Audio, cp1992.
Finance and accounting for nonfinancial managers [audiocassette] Saranac Lake, NY: American Management Association, p1991.
Finance for nonfinancial professionals [videotape] with Fred Moore. Boulder, CO: CareerTrack Publications. c1992.
Fred Pryor Seminars presents How to develop & administer a budget [videotape] Niles, IL: produced and distributed by Nightingale-Conant Corp. [United States] Pryor Resources, c1996.
Fred Pryor Seminars presents How to organize and maintain files and records: creating an efficient records-management program [videotape] Niles, IL: Pryor Resources, c1997.
Implementing total quality management: how to make TQM work in your organization [videotape] Boulder, CO: CareerTrack Publications, c1994.
Keeping track: financial accounting [videotape] Olathe, KS: RMI Media Productions, [1991].
Negotiate like the pros [videotape] John Patrick Dolan. Boulder, CO: ETC w/CareerTrack Publications, c1994.
Raising capital: how to finance your business [videotape]. Boston, MA: Goldhirsh Group, c1992.
Total quality management: a how-to video workshop for professionals committed to quality [videotape] Boulder, CO: CareerTrack Publications, cp1992.
LEGAL - Includes information on laws, taxes, regulations and requirements
Fundamentals of pricing [videotape] Olathe, KS: RMI Media Productions, [1995].
How to document employee discipline [videotape]. West Des Moines, IA: Business Advantage Inc., [1996].
It’s the law: federal, state and local regulations [videotape] Olathe, KS: RMI Media Productions, [1991].
Legal issues for managers [videotape] West Des Moines, IA: Business Advantage Inc., [1996].
MANAGEMENT (GENERAL) - Includes information on time management; stress management; women in management; presentation skills; and, networking
Be prepared to speak: the step-by-step video guide to public speaking [videotape] Kantola-Skeie Productions and Toastmasters International: producer, Alverta Hardy: director, Randy Field: writer, Rick Kantola. San Francisco, CA, etc.: Kantola-Skeie Productions, 1985.
Glass, Lillian Say it right: how to talk in any social situation [audiocassette] Lillian Glass. New York: Harper Audio, p1990.
High-impact business writing [videotape] with Ronnie Moore. Boulder, CO: CareerTrack Publications, c1994.
How to get things done [videotape]: an achiever’s guide to time-management. Jack Wilson & Associates: written and produced by Rick Brown: directed by Bill Heitz. Chicago, IL: Jack Wilson 7 Associates, c1991.
Luban, Ruth. Burnout: keeping the fire [audiocassette] by Ruth Luban: foreword by Dick Vermeil. Mount Laurel, NJ: Learn Incorporated, cp1996.
Mackay, Harvey. How to build a network of power relationships [audiocassette] Harvey Mackay. New York, NY: Simon & Schuster Sound Ideas, cp1995.
Mellott, Roger. Stress management for professionals [staying balanced under pressure] [audiocassette] by Roger Mellott. Boulder, CO: CareerTrack Publications. pc1988.
Moidel, Steve. Speed reading [audiocassette] by Steve Moidel. Boulder, CO: CareerTrack Publications, p1990.
Network your way to millions: (or less if you don’t want to work that hard!) [audiocassette] [S.1.] Carmichael & Carmichael, Inc., Nashville, TN: distributed by Knowledge Productions, pc1996.
Networking your way to success [videotape]. Saranac Lake, NY: American Management Association, San Ramon, CA: International Video Network, c1991.
Power presentation skills [videotape] Debra Smith. Boulder, CO: ETC w/CareerTrack Publications, c1993.
RoAne, Susan, 1948- The secrets of savvy networking [audiocassette] author/reader, Susan RoAne. Los Angeles, CA: Audio Renaissance Tapes, p1995.
Sutton, Helen. Speaking without fear or nervousness [audiocassette] Helen Sutton. Boulder, CO: CareerTrack Publications, p1997.
Taking control of your work day: how to achieve more in less time with less stress [audiocassette] Dick Lohr. Boulder, CO: ETC w/CareerTrack Publications, c1992.
Taking control of your work day: how to achieve more in less time- - with less stress [videotape] by Dick Lohr. Boulder, Co.: ETC W/CareerTrack Publications, c1993.
The ten commandments of networking: [videotape] with Sandy Vilas. TomKat Productions, Inc. Houston, TX: TomKat Productions, c1994.
Time management: ideas that work [videotape]. Pitman, NJ: JWA/Encoders, cp1989.
Timm, Paul R. How to make winning presentations [videotape] Paul R. Timm. Chicago, IL: Jack Wilson and Associates, cp1994.
What’s so funny about work?: how to bring humor to the workplace [videotape] by Helen Sutton. Boulder, Co: CareerTrack Publications, c1994
Women in business: risks, rewards, & secrets of running your own company [videotape] Inc. Magazine. Boston, MA: Goldhirsh Group, c1987.
MARKETING - Includes materials on effective marketing of goods and services:
Do-it-yourself marketing: a practical hands-on guide to effective, efficient sales success [videotape] [presented by] Inc. magazine. Boston, MA: Goldhirsh Group, c1994.
How to design eye-catching brochures, newsletters, ads, reports: (and everything else you want people to read) [videotape] Boulder, CO: c1995.
PLANNING - Includes information on business planning and risk management
Bernstein, Peter L. Against the gods: the remarkable story of risk [audiocassette] Peter L. Bernstein. New York: Simon & Schuster Audio. cp1997.
The E-myth: why most businesses don’t work and what to do about it [videotape] San Diego, CA: Audio Video Campus, [199-?]
The naked truth about the business plan: your guide to success [videotape] Fountain Valley, CA: Monitor Video Productions/Small Business Information Center, c1995.
SALES - Includes materials on the basics of selling and sales techniques, as well as advertising and doing business on the Internet
Advanced selling: consultative selling techniques, behavioral styles [videotape] produced, created, & directed by The Richard Diercks Company: written by Les Goldstien [sic].
Conducting a business on the net [videotape] WorldWide Guide: [U.S.] Worldwide Guide, 1996.
DeRose, Louis. Value selling: how to sell to cost-conscious customers [audiocassette] Louis J. DeRose. Saranac Lake, NY: American Management Association, p1993.
Fred Pryor Seminars presents How to understand, access and use the Internet [videotape] Niles, IL: produced and distributed by Nightingale Conant Corp. [United States] Pryor Resources, c1995.
Fundamentals of effective selling [videotape] produced, created & directed by The Richard Diercks Company: written by Les Goldstien {sic}. Plymouth, MN American Business Videos [distributed], c1992.
Making money on the Net [videotape] WorldWide Guide: production provided by Spotlight Production Services, Inc. [U.S.] WorldWide Guide, c1996.
Michaelson, Gerald A. 50 ways to close a sale and keep the customer for life [audiocassette] Gerald Michaelson. New York, NY: Harper Audio, pc1995.
Miller, Robert B. (Robert Bruce). 1931- Conceptual selling: the face-to-face selling system that works for America’s top companies to produce immediate, important and reliable sales increases [audiocassette] Robert B.Miller, Stephen E. Heiman, with Tad Tuleja. Berkley, CA: Miller-Heiman, pc1988.
Preparing for successful sales relationships [videotape] Boston, MA: Goldhirsh Group, c1997.
Seven qualities of top sales people [videotape] West Des Moines, IA: Business Advantage Inc., [1996].
Seven steps to sales success [videotape] West Des Moines, IA: Business Advantage, Inc., [1996].
Back to Table of Contents
Back to Top
Back to 4CLS Information on Services
Page Created 6/11/99. Last Update3/8/2000. Comments to 4cty_steve@4cty.org